Cookie Policy

This Cookie Policy explains how Grand Eagle Casino uses cookies and similar technologies when you visit our website (the "Site"). It describes what cookies are, why we use them, the types of cookies that may be set, how third parties may be involved, and how you can control your preferences.

This policy should be read alongside our other privacy-related notices and terms available on the Site, including our main casino page at Grand Eagle Casino.

Cookies, Explained in Plain English

A cookie is a small text file that a website stores on your device (computer, phone, or tablet). Cookies help websites remember information about your visit - like your login status, preferred language, or security settings - so the Site can work properly and feel consistent from session to session.

Cookies can be:

• Session cookies - temporary and usually deleted when you close your browser.
• Persistent cookies - remain on your device for a set period or until you delete them.
• First-party cookies - set by our Site.
• Third-party cookies - set by services we use (for example, analytics or advertising tools).

We may also use similar technologies (such as pixels, tags, local storage, or SDKs in mobile environments) that perform comparable functions.

Why We Use Cookies - Functionality, Security, and a Smoother Experience

We use cookies to support core Site operations and to improve how the Site performs. Depending on the cookie type, cookies may help us:

Keep the Site running reliably by enabling key features (like navigation, account access, and secure sessions). Protect you and the platform by detecting suspicious activity, preventing fraud, and reducing abuse. Improve performance by balancing traffic, diagnosing errors, and making pages load more efficiently. Understand usage patterns through analytics so we can fix friction points, improve layouts, and refine features. Personalize your experience by remembering settings and preferences you choose. Measure marketing effectiveness (where applicable) by understanding which campaigns brought you to the Site and what content you engaged with.

Cookie Types We May Use

Different cookies serve different purposes. The categories below explain what you may encounter on the Site.

Essential Cookies - The Ones the Site Can’t Run Without

Essential cookies support the fundamentals of the Site. They help with things like:

• Maintaining secure sessions
• Enabling account login
• Preventing unauthorized access
• Making sure forms and key interactions work as expected

Because these cookies are required for core functionality and security, disabling them may cause parts of the Site to stop working correctly.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember your choices so you don’t have to re-enter them every time. For example, they may store:

• Language preferences
• Region settings
• Basic interface selections

If you disable functional cookies, the Site may still work, but certain conveniences and personalized features may not.

Performance and Analytics Cookies - Better Site Decisions From Real Usage Data

Performance cookies (including analytics cookies) help us understand how visitors interact with the Site. They may collect information such as:

• Which pages are visited most often
• How users move through the Site
• Whether pages load properly
• What errors occur and how often

These cookies typically use aggregated or statistical data to help us improve usability, reliability, and performance.

Marketing Cookies - Relevance and Measurement (Where Used)

Marketing cookies may be used to:

• Measure the effectiveness of ads or campaigns
• Limit how often you see the same promotion
• Show content that better matches your interests based on your activity

Marketing cookies may be set by us or by third-party partners. If disabled, you may still see promotions, but they may be less relevant, and measurement may be less accurate.

Third-Party Cookies and Services - When Others Place Cookies

Some cookies may be placed by third-party services that support Site functionality, security, analytics, or marketing. These third parties may process information in accordance with their own privacy and cookie policies.

Examples of third-party involvement can include:

• Analytics providers that help us understand site traffic and usage trends
• Security tools that assist with fraud detection and risk monitoring
• Advertising or measurement partners (if enabled) that help us evaluate campaign performance

We aim to use reputable providers and to limit third-party access to what is necessary for the service being delivered.

Your Consent and Cookie Choices

Where required by applicable law, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can change your cookie preferences at any time through the controls available on the Site (if provided) or by adjusting your browser settings.

If you choose not to consent to certain categories, the Site will continue to function using essential cookies, but some features, personalization, analytics insights, or marketing-related functions may be reduced.

How to Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored
• Delete cookies (all or specific ones)
• Block cookies entirely
• Block third-party cookies only
• Clear cookies automatically when you close the browser

If you delete cookies, some saved settings may be lost. If you block cookies, parts of the Site may not work properly - for example, staying logged in, maintaining secure sessions, or retaining preferences.

To adjust settings, check your browser’s help section (commonly available in Chrome, Safari, Firefox, and Edge). If you use multiple devices or browsers, you’ll need to set preferences on each one.

How Cookie Settings Can Affect Site Performance

Changing cookie settings can impact what you see and how smoothly the Site runs. For example:

• Blocking essential cookies may prevent login, payment flows, or security checks from working correctly.
• Disabling functional cookies may reset preferences each visit.
• Disabling analytics cookies limits our ability to spot bugs quickly and improve performance based on real usage patterns.
• Disabling marketing cookies may reduce relevance and measurement accuracy for promotions.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we update it, we will revise the effective date or otherwise indicate the change on this page. Continued use of the Site after an update means the updated policy applies.

Questions About Cookies or Privacy? Contact Us

If you have questions about this Cookie Policy or privacy-related requests, contact our support team:

Email: support@grandeaglecasino.com Phone: Toll Free: 1 888 595 5835

We’ll help you understand how cookies work on the Site and how to control your preferences.